Managed IT Support
Proactive monitoring and a help desk that answers. Problems get fixed before your team files a ticket.
Backup & Disaster Recovery
An untested backup is not a backup.
Almost every business we audit has backups running. Far fewer have ever restored from one. That gap is where companies die.
The problem
The backup is not the point. The restore is.
Backup software reports success on a job that has been silently writing corrupt data for months. Ransomware encrypts the backup drive along with everything else because it was permanently mounted. The one person who knew the recovery process left last year.
We treat backup as a recovery problem. That means offsite and immutable copies, monitored jobs with alerts a human actually reads, a written recovery plan, and periodic test restores that prove the whole thing works before you need it to.
Included
What backup and recovery covers
- Automated backup of servers, endpoints and Microsoft 365 data
- Offsite and immutable copies that ransomware cannot reach
- Daily monitoring of every backup job, with alerts on failure
- Scheduled test restores that prove recovery actually works
- Written, current disaster recovery plan your team can follow
- Defined recovery time and recovery point objectives
- Business continuity planning around power and connectivity loss
- Rapid recovery support if the worst does happen
Who it is for
A good fit if…
- Any business that would lose money for every hour its systems are down
- Firms with regulatory or POPIA obligations around data retention
- Companies that assume Microsoft 365 backs up their data for them (it does not)
- Businesses that have never actually tested a restore
How it works
From first call to steady state.
Every engagement starts with an honest audit. You will know what you are buying and why before anything is invoiced.
01
Assess
We identify what data genuinely matters, what it costs you per hour to be without it, and what is currently protected.
02
Design
Backup topology, retention and offsite strategy sized to the recovery times your business can survive.
03
Implement
Backups deployed, encrypted and monitored, with an immutable offsite copy out of reach of ransomware.
04
Test
Scheduled restore tests, documented results, and a recovery plan kept current as your systems change.
Questions
Backup and Disaster Recovery, answered.
Not in the way most people assume. Microsoft guarantees the availability of its service, not the recovery of your data from deletion, corruption or a malicious insider. Third-party backup of Microsoft 365 is a separate and necessary layer.
Test restores are scheduled as part of the service and documented, so you have evidence that recovery works rather than a assumption that it might.
We move to the documented recovery plan immediately: isolate affected systems, establish the last clean recovery point, and restore from the immutable offsite copy. Having rehearsed this in advance is the difference between days and weeks.
Backup strategy and continuity planning both account for it. That includes clean shutdown protection for on-premise equipment and moving critical workloads to cloud infrastructure that is not affected by your local supply.
Related
Works well alongside
Cloud Services & Microsoft 365
Microsoft 365 and Azure, configured and secured properly, so your team can work from anywhere without exposing the business.
Let’s talk about your backup and disaster recovery.
A free consultation, an honest assessment, and a written quote before any work starts.
